We provide free life time technical support
We respond to your email/text/phone within 12 hours if you have any issues
Local customers are welcome to visit our shop
User Manual
We will keep updating our documentation
TROUBLE SHOOTING GUIDE
warranty
- 5 years free replacement for lithium batteries
- 1 year factory warranty for Fridge, Microwave and Induction Cooktop
- 2 years free replacement for other components
- Covers defective components only; normal wear and tear is not covered
- Labor and parts are included in warranty when repairing at our shop; only parts are included in warranty when repairing somewhere else
Repair
Our design makes it easy to maintain and repair. Plumbing and electric components are easily accessible. All wires are clearly labeled. People with a little handyman experience can easily replace or repair a component. Contact us if you have any questions for repair.